The new financial institution in town and in the county appears to have learned “Customer Service” from Comcast or another not so hot provider.
Have you seen the slew of comments at the LNP – Always Lancaster facebook page?
“The transition was far from seamless, with many, many problems. I foresee a lot of people switching banks in the very near future!”
“Not a smooth transition at all. They were not prepared! Waited on hold 45 min until I finally hung up. What a joke. If your going to turn off people’s susquehanna bank cards then at least have your crap together!”
“Closed all of my accounts and moved on. We never received any information on my fiance’s personal or our joint accounts. No thanks.“
and on and on and on …
CreditKarma.com ranks the service 1.8 out of 5.
Even worse here: consumeraffairs.com
Oh, Lucy … you got some ‘splainin’ to do!
Columbia news, views & reviews 
What a mess. I have my debit card but still haven’t received any new checks plus I still haven’t been given my new account number. Was told it was coming via mail and that this couldn’t be given to me via phone. “Just be patient and this should all be resolved by Friday”. Fulton bank.looking better already.